Refund Policy
At Texturly, our mission is to empower creators, designers, and developers with cutting-edge AI-driven tools for texture creation. We are deeply committed to delivering exceptional service, ensuring that our users have a seamless and satisfying experience while using our platform.
We understand that every user interaction is built on trust and transparency. To uphold these values, we have established a clear and fair refund policy. This policy is designed to provide clarity about your rights as a customer.
Whether you are a first-time user exploring the potential of Texturly or a seasoned professional relying on our tools for your projects, your satisfaction is at the heart of everything we do. In the rare instance that you may wish to cancel your subscription or request a refund, we aim to make the process as straightforward and user-friendly as possible.
Cancellation policy
We want to ensure that you feel confident and satisfied with your subscription to Texturly. As part of our commitment to providing a user-friendly experience, we adhere to a 14-day cancellation policy, which is outlined in detail below:
Eligibility
- You have the right to cancel your initial subscription purchase within 14 days from the date of the transaction, no questions asked. This means you can request a refund without needing to provide any specific reason for the cancellation.
- This 14-day cancellation policy is strictly applicable to your first subscription purchase with Texturly. Subsequent automatic renewals of your subscription are not covered under this policy. If you are unhappy with your subscription you can cancel it any time.
- You have processed a total of less than 20 textures in any resolution using Texturly
- You have purchased the subscription in the last 14 days
- You have not made use of the 14 days refund policy before
How to request a refund
Contact us
Processing time
Contact us
For any questions or issues regarding your subscription or this refund policy, please reach out to us at info@texturly.com.
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